I've been up since 3am this morning, you know how it is?...your head is spinning...
So I got up...I'm not angry, I'm disappointed, we made so much effort prior to moving to South Africa to ensure that when we got here, the UK side of things would run itself and the bits we'd put into place would ensure a smooth transistion...we were wrong.
The bank let us down, the agent let us down, the removal firm let us down, the electric and gas company let us down, the insurance companies let us down and certain people let us down...
It was difficult to get hold of these people, get them to reply to emails, an automated response was easy enough 'we will reply to your email in the next two working days' in most cases I had to re email them to remind them, spend a fortune on hold or listening to music at a UK call centre (probably cheaper if I'd just called India direct)
I notified ALL the UK companies of our move to South Africa and requested all urgent communication was made via email. I have an acknowledgement letter or email off each and every one...
So what happens?
Threats of Court Orders and bailiffs, (for small sums of money in total no more than £300) lost furniture, cancelled bank cards...you name it we've had it and as a result I now have had to inform EVERYONE of change of address (again)...
And not one person or company has said 'sorry'
