Thursday, 28 March 2013

Now. Now, now and Just now.......

When people here say ‘I’ll do it now’ they actually mean ‘forget it’

When people here say ‘I’ll do it now, now’ they actually mean ‘I’ll get round to it, in the near future, as long as you keep reminding me’

When people here say ‘I’ll do it just now’ they actually mean ‘you’ve got a fair chance I’ll get back to you sometime today’

And this is why after a week I’m still without my car. But it’s not just because there was a public holiday last Thursday and most people took the Friday off also, or the fact that the whole country is winding down to a complete standstill for Easter and doesn’t get going until the 8th April at the earliest. It’s also because I don’t know how things work here.

On Monday I had a big row with the warranty company because they told me my policy had expired March 17th so of course I went ahead and had the work done. I then discover warranty wasn't signed till April 5th, so they extended the warranty but then said as id already had the car repaired they couldn’t assess it and wouldn’t pay another row and now finally they paid R4000 towards the R6241.50 bill.

So all is good, well actually it isn’t because the garage also informed me that the ignition barrel was damaged and the quote for a new one was R4900.00. So on Tuesday a friend suggested that I call my car insurance company as they were the ones who towed my vehicle.

But for my insurance company to investigate I have to make a claim….now hang on, I have a contract with them, if they sub contract out to local towing firm, that’s still there responsibilty? Surely? I don’t pay part to them and part to someone else do I?

Before towing my car the guy did a vehicle inspection to check for damage, marking 2 cracks in the windscreen and nothing else. He wrote the break down up as mechanical/electrical and sat in the car with the lights on to do this. He requested I emptied out my car before he towed it and I saw him trying to remove my keys from the ignition. He was tugging, pulling and pushing the key. I yelled at him that there was a button to press to release the key, but he ignored me and continued. I walked up to the car, nudged him gently out the way and pushed the button to release the key.

Now my insurance company wants to know why I waited 6 days to report this? Why did I wait so long? Because I didn’t think about phoning them, I had enough going on with the warranty people and being without a vehicle, making me housebound as I can’t use public transport here.

It’s Easter weekend now, my car was towed this morning from the garage by the Insurance Company. I’m going to start taking bets on when I get it back and whether I have to pay and how much.

I guess Saturday 6th after driving to the garage in desperation and demanding it back, yes I will have to pay and the cost won’t be R4900.00 as quoted because that won’t include labour and VAT and they’ll have found another problem.

But your guess is as good as mine as I'm still dealing with people that say 'I'll  do it now'


  1. I've gradually come to understand that different cultures have different concepts of time, but that still doesn't stop me from pulling my hair and gnashing my teeth. I had a friend in Dubai, who when an Indian store clerk said "next week, Madam" would ask "Is that a Kerala next week, a Dubai next week or an English next week?" The reply would be a smile and a head wobble ... whatever that means :)

    1. One good thing about living here is that no one makes you a promise, if they can't or don't know something they don't try to fob you off, but neither do they find out for you and get back to you