I visited the courts to action costs that were awarded, the magistrates to remove my tenants name from my address for further bailiff action.
All post that arrives is forwarded to the tenants guarantor as they've left no forwarding address. I'm also writing to the address on the back of every envelope informing the sender the tenant owes me money and several other people.
I also informed the local pharmacy that amongst the pile of crap the tenants left were many empty prescription boxes for various people in the town.
There was also a huge pile of cardboard boxes from Mountain Warehouse, they were dumped outside the house a week before they moved out, so I visited the Worcester store today to let them know that if credit was obtained from their store to remove the tenants name from my address.
I've had visits from bailiffs, there is endless post for the tenants and their adult children, applications for credit cards, addresses for credit companies.
When I return to South Africa I won't be able to deal with these issues. I really don't want new tenants having visits from bailiffs or getting utilities turned off. I need to sort it while I'm here.
So in Mountain Warehouse I explained the situation, the young man took details including the tenants name and said he'd look into it.
I went for coffee, then it dawned on me, I'd asked him for his first name, I have him the first line of my address, he had asked if that was in Malvern. I returned to the store and asked another assistant to confirm his surname.
It was my tenants son. Neither he or the other assistance saw anything wrong in what he did. I told him he should've said there was a conflict of interest. He replied by shrugging and saying it was awkward.
I informed him I had no issue with him, but he should've told me, I had no idea he worked there, why would I? I explained to him again I was contacting all companies to remove his fathers name from my address and all post was being forwarded to the guarantor.
He should have said who he was and that he would get someone else to assist you. Definitely a conflict of interest.ReplyDelete