Thursday 20 August 2020

My flight from Heathrow to Dubai with Emirates during Covid

Travel for Peter and I is a simple and easy process. We decide when we want to fly, where and when and book the flight. 

For Peter most of his travel is for work, he gets a taxi to the airport, a taxi on arrival and off to his hotel/meeting. When he arrives in the UK for a visit to family and friends, I've usually travelled ahead of him and I will collect him and return him to the airport.

When I travel I'm visiting family and friends. On arrival in the UK I collect car hire or I'll use public transport to reach our home, just hiring a car for a week or two usually when Peter is in the country. When I travel to visit other family and friends outside the UK, they will pick me up and either lend me their car or drive me around.

Travel during covid has been a completely different experience for us both.

I actually left Dubai on March 24th, I was due to fly at 10am with British Airways, but on the 20th my flight was cancelled, I rebooked for the same day but at 2pm and on arrival at T1 in Dubai I discovered this was actually the last flight out and as mentioned above, the borders closed behind me. Emirates had stopped flying on the 22nd. 

It was a full flight and apart from the social distancing in the airport, there was no noticeable difference to how the flight went. I did have to isolate for 2 weeks on arrival in the UK but there were no forms to fill in or questions asked on my arrival.

My return flight earlier this week was very different. I flew with Emirates. I had a mass of paperwork to complete before I checked in. Health declarations, a negative covid test, permission from the UAE government to return to Dubai as a resident and on arrival had to download a covid tracer app and present another health declaration. I was required to wear a mask from entering the terminal in Heathrow, until getting in Peter's car in Dubai.

My actual flight with Emirates was very different, I've spent 5 months social distancing and only going out for essential shopping. I've also been enjoying social distanced visits with family and friends in the garden and when I've had to go out more often or have had people in my house, I've felt very uncomfortable and completely out of my comfort zone. My anxiety has reached levels where I've just wanted to hide away and tell people to go home and I've walked out of environments such as coffee shops and supermarkets when I've felt unsafe.

All the way from my arrival at an empty T2, where I dropped my car through to the departure gate, I was encouraged to keep a two meter distance from everyone, with areas clearly sign posted.

An empty Terminal, restaurants, bars and most shops closed.

Social distanced seating both inside and outside the terminal

Drop off almost deserted 

The same with boarding the plane

I fly regularly, I have silver status with Emirates, I get to board first in economy. Then 2 people sat behind me, 1 person in front of me and then a man sat in the aisle seat and all of a sudden after 2 months of social distancing, I was surrounded. I felt claustrophobic, I struggled to breathe, I just wanted to get off the plane and walk into open space. I knew I'd be unable to just get up and walk around during the flight as we were requested not to even queue for toilets. We weren't allowed to move seats.

I phoned Peter, he calmed me down and told me to explain how I felt to the cabin crew, by the time I rang the bell, tears were streaming down my face and I just wanted to get off the plane.

The cabin crew were amazing, I can't thank Jaime enough, she took me to an open space and found an empty row at the front of the plane with more space in front of me, checking I was OK during the flight. There was still someone sitting behind me, but I felt less hemmed in and more relaxed and the flight for me, which then proceeded as normal.

The cabin crew were wearing plastic aprons and gloves, we were given a Travel hygiene Kit, which I used during the flight. No menus were given out and the drinks service was limited to wine and beer only with the usual soft drinks and tea/coffee served as normal.


As we were leaving the plane, the Captain requested we maintained a 2 meter distance when disembarking, which I thought was the most ridiculous thing I'd heard in 5 months after spending 7 hours in one of the most claustrophobic environments I'd ever been in.

How anyone can get on a plane to go on a holiday if beyond me, it's not essential travel. I had to return to Dubai to renew my visa and start the process of leaving Dubai by selling my car and closing bank accounts and more importantly to spend time with my husband.

The UK Foreign Office are still advising against all but essential travel. To return to the UK in 3 weeks time I have to have another negative covid test certificate and complete a health declaration and isolate for 2 weeks. However this could all change between now and then so I'm keeping a close eye on the airline and both the UK and UAE government websites.

At least I will be better prepared for my flight home knowing how the flight will operate and therefore I'm not expecting the to have the same high levels of anxiety. 

18 comments:

  1. Wow! What an experience. Thank you for sharing it with us. I am glad you got the help you needed on the flight.

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  2. I'm glad the crew looked after you, I can't imagine how either myself or my son would actually have coped if our flight to Mum's was actually leaving on Sunday. See you when you're back x #pocoloco

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    1. Hopefully I’m better prepared for my flight home and I won’t panic this time

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  3. Phew, glad you got through it. Sounds like the cabin crew did a great job of looking after you. It is weird going back to close contact with people - it'll be strange for me going back to work in a week's time too. :-/

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    1. The cabin crew were amazing, now I know what to expect I'll be ok flying back

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  4. that sounds rather awful for you, but can see where you are coming from and fully understand your frame of mind. how lovely that the staff moved you and looked after you as I know how desperate you were to get back to Dubai.

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    1. thank you, it was worth the trip and I'm planning the next one now

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  5. You and Peter do sound so experienced at travelling. When we went away a couple of Christmas's ago it felt like such a big drama for us getting a couple of trains. lol
    Aww! Bless you! It sounds like the cabin crew really were amazing at helping you stay calm. The thought of getting on a plane before coronavirus scared me and now it just seems twice as bad, terrifying!

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    1. I'm not the best of flyers until we actually get in the air, i find the whole process quite stressful

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  6. Interesting to read someones experience of travelling suring the covid time. I webt it webt well for you x #pocolo

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  7. Oh gosh, that sounds so stressful. Glad to hear that the crew were understanding and taking good care of you.

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    1. It was stressful indeed, however I'm prepared now for my flight home in just over a week

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  8. I haven't heard too much about traveling, so it was interesting to read this. I can see how it could set you off being so close to people after such a long time distancing. I think it will be a struggle for us all to adjust to changing back if we ever can.

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    1. I can't believe how many people are putting themselves through this just for a holiday, the mind boggles

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  9. Oh chick, I am so sorry to read all this, however it seemed that Emirates were fantastic. It's so hard when you have been careful for the past few months and then people just start crowding round you. Just stay safe and only do what you want, don't feel pressured! Sim x

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    1. Thank you, Dubai has been far more pleasant to be in during the pandemic, now I know what the flight will be like on the way home I'll be much more comfortable

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