What to do with a bad haircut and how it was resolved.

It's difficult when you move to find a new hairdresser. I never really had a preference when we were in the UK, a different place most times for a trim or a colour.

I had a good one in South Africa and an excellent one in Dubai. 

I've had 2 cuts since returning to the UK, but I've not been happy with either of them. one need a return trip to tidy up and the other was ok but not what I'd wanted.

So off to a new hair dresser.

I don't have any decent photos of my hair before the cut, but it was shoulder length and too bulky at the back.

I had a consultation a few days before and showed the stylist what I was aiming for and discussed the possibility of a perm to create some waves like this.

I asked for an undercut to remove the bulk at the back while it grew. i showed her a photo.

While she was cutting the hair I assumed the length was the same all round and when she showed me the back I could see all my hair had been cut off.

I told her I didn't like the wedge, it wasn't what I'd asked for and she offered to tidy it up with some layers. I'd specifically told her not to do a wedge, just an undercut and no layers. I paid and left disappointed, but thinking, it's only hair, it'll grow.

I got home, washed and attempted to style it and was left with this.

I actually cried.

I found another hairdresser.

I'm more than happy with this cut, similar to what I had a couple of times in Dubai, but now much shorter than I'd wanted and I'll start the process of growing it again.

I sent a message to the original hairdresser, with photos.

'I had my hair cut with you on Thursday last week. I was unhappy with the style having asked for an undercut as I wanted to grow my hair longer and explore the options of a perm, all discussed in a pre visit a few days earlier. I didn’t like the finished style and commented on the wedge at the back. The stylist offered to smooth it out but had already cut off more of my hair than I’d wanted. I said no thank you. Paid my £16 and left thinking it will grow. However when I got home and washed my hair, I was extremely upset to see how the hair had actually been cut and no amount of styling, gel etc could hide this mess. I opted not to return to complain as I didn’t want my hair cut at your salon again and risk it looking worse or too short. (It was shoulder length prior to Thursday) I visited another salon on Saturday who were able to resolve the issue at the cost of £42, however it does not rectify the issues of my hair now being much shorter than I wanted, being out of pocket financially and the upset of the cut. I’ve opted to give you the chance to comment rather than posting a review online as I’m hoping this was a one off. I’d read your reviews before booking initially. The next three photos show how I left the salon, after washing and after being rectified at another salon. I hope we can reach a satisfactory conclusion.'

Their response was:

Hi Suzanne we are sorry you have had such a bad experience at the Salon and we can only apologise for this, we obviously would liked to have corrected this for you, we are unsure how the stylist missed this and we would like to offer you a full refund of £16 that you paid in the salon, if you let me know when you would like to collect this I will make sure it is available for you Kind Regards Xxxxxxx's Hair Salon

I'm sending Peter in to collect the refund.

Week 13 One Daily Positive and Project 365 - Bad haircut week

Peter has been nagging to remove the fleece cover off the Bay Tree. I've been telling him for weeks that we are due another cold snap and had snow in April last year. Peter hasn't had seasons for 11 years now and certainly isn't used to this ever changing weather.

I haven't been eating properly, the kitchen still isn't finished and despite paying for everything in December and the work starting in January, we still don't have a fridge and a door on the washing machine. The current fridge is in the dining room and it really annoys me I have to keep going to get things to be able to cook with.

I had a disaster with a haircut, it's been butchered. I've had many cuts over the years I've not been happy with, but never have I have I had my hair cut so badly, it's not the style, although I did have a consultation prior to booking and stated I didn't want this style at all, just an undercut to remove the bulk and showed her a picture of how I was intending of growing my hair to have it styled in the future. 

I've not been back as I don't want her to attempt to tidy it up and a refund won't replace the hair she hacked off or compensate for having short hair for another 2 years that I've been growing it for. I just don't want the hassle and a row. Once it's fixed I will send her some photos and complain to her directly but I'm doubtful she'll even bother to reply and I'm not sure how saying 'sorry' can compensate either.

85 Saturday Off into Worcester early to buy a couple of birthday presents and so the food shopping. Afternoon spent in the garden and we had a BBQ with our neighbours.

We had a Dubai day, dressed up, had breakfast out, did some shopping and visited the Knife Angel. 

86 Sunday Urgh, forgot the clocks were going forward and hour. Off to Gloucester to collect child 1 for coffee and cake, then after dropping her back at home we went to Keynsham to visit MIL, SIL, Niece and Great Nephew for his 1st birthday at Avon Valley. Child 2, his wife and our grandchild also came.

87 Monday A long day in work, the weather was nice so I walked into town to meet Peter with Bob and we had a coffee. I went to bed with a migraine.

Video calls with grandson.

88 Tuesday Woke with a migraine, but managed to kill it with meds by lunch time, walked half way home and met Peter on route, evening spent in front of TV and I did the ironing.

Seeds seems to be doing well despite me forgetting to water and close them up over night.

89 Wednesday The car was in for its MOT so Peter walked half way to meet me with the dog. After dinner I spent the evening in my craft room tidying up ready to empty out the other attic room to sort things for keeping, selling and donating.

10 years since Pushkins adopted us, it is estimated she is 13 years old.

90 Thursday Off to hairdressers after work. What an absolute disaster, thankfully its only hair and it will grow, but it took me 2 years to grow it long enough to have the style I wanted then she butchered it. I'm getting it sorted on Saturday at a different salon. We did a food shop on the way home.

91 Friday Still really upset about my hair, no one said anything at work, but I had scrunched it so it looked less choppy and wore a large jumper that covered the back of my neck. Stopped off to get nails done on the way home, Peter walked the dog to meet me. We didn't do much in the evening, just watched TV.

One of my students made this for me, it's a sign of acceptance.

On the blog this week:

Life is ordinary, but that's ok

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